Terms of Service

Use of the app is subject to these Terms of Service and our Privacy Policy. If you do not agree, do not use the app.

1. Operator

The app is operated by Kovacs Software Solutions ("we", "us", or "the company").

For general or legal inquiries, email info@kovacssoftware.com.

For technical support, email support@kovacssoftware.com.

2. Acceptance of Terms

By accessing or using Replio , including downloading, opening, creating an account, signing in, using guest mode, generating or refining a reply, purchasing a subscription, or continuing to use the app, you agree to these Terms of Service, our Privacy Policy, and any additional policies referenced here, including Apple's Standard End User License Agreement where applicable. If you do not agree, please do not use the app.

If you use the app on behalf of another person or organization, you represent that you have authority to bind that person or organization to these terms.

3. Nature of the service

Replio is a personal communication helper. It helps you draft clear, polite replies for declining requests, delaying politely, or setting boundaries across everyday situations.

The app is not a law firm, therapist, HR department, mediator, or agent acting on your behalf. It does not send messages for you and is not a party to your conversations or relationships.

4. Not legal, professional, or relationship advice

The app provides suggested wording only. It does not provide legal advice, medical advice, therapy, counseling, employment advice, or professional advice of any kind.

Suggested replies may be incomplete, inaccurate, tone-deaf, or unsuitable for your specific personal, professional, cultural, or legal situation. You must review and decide whether any message is appropriate before sending it.

5. Your Responsibility for Replies

Replio provides suggested wording to help you communicate clearly and politely, but you remain solely responsible for reviewing, editing, and deciding whether to send any message. You should make sure any message you use fits your situation and is accurate for the relationship or context involved.

You are also responsible for ensuring that any message you use is respectful of others' rights and compliant with applicable law and any policies that apply to you (for example workplace rules).

6. AI generation and refinement

Some features may use automated processing or artificial intelligence to generate, refine, or compare reply options based on the context and settings you provide.

AI results can be wrong, incomplete, biased, or a poor fit. Do not rely on AI output as your only check before sending a message that could affect relationships, work, money, or legal rights.

7. Permitted use

You may use the app only for lawful, personal, and reasonable purposes consistent with these terms and applicable law.

You may not:

• use the app in violation of law, third-party rights, or these terms;
• use generated content to harass, deceive, threaten, defraud, or harm others;
• attempt unauthorized access to systems, accounts, data, or infrastructure;
• bypass usage limits, security controls, payment mechanisms, or authorization controls;
• copy, modify, reverse engineer, or attempt to extract source code from the app except where mandatory law allows;
• use bots, scrapers, or automated tools beyond ordinary use of the app;
• use the app for unauthorized commercial exploitation without our prior written consent.

8. Accounts, access, and security

Some features may be tied to a guest session, device, platform identity provider, or subscription provider account. You are responsible for activity associated with your account or device and for keeping your access methods secure.

Activity through your device or account may be treated as your activity unless shown otherwise. If you suspect unauthorized use related to the app, notify us promptly.

9. Account deletion and data deletion

If the app supports account creation, you may be able to request account deletion through the app or another method we provide.

Deleting an account may delete associated information, subject to our Privacy Policy, legal requirements, and information we must or may retain for security, fraud prevention, accounting, disputes, or enforcement.

Important: deleting an account in the app does not cancel an active App Store subscription and does not stop Apple billing. Cancel subscriptions in your Apple account / App Store settings unless applicable law requires otherwise.

10. Privacy

Personal information is handled under our Privacy Policy, which forms part of these terms.

Do not submit information you are not allowed to process, including personal information about others, unless you have a lawful basis and appropriate permission to do so.

11. User content

You retain ownership of the messages, context, notes, and other content you enter or save in the app ("User Content").

To operate the app and provide the features you request, you grant us a limited, worldwide, royalty-free license to use, store, process, copy, display, and analyze User Content solely as needed to:

• operate the app and provide the service;
• generate, refine, and compare replies;
• provide security, abuse prevention, and troubleshooting;
• provide technical support;
• comply with law or lawful requests;
• protect our rights or the rights of other users.

You represent that you have all rights and permissions needed to submit User Content and that it does not violate law or third-party rights.

12. Intellectual property

All rights in the app - including software, design, interface, trademarks, name, logo, content, structure, databases, models, features, and related materials that are not User Content - belong to us or our licensors.

Subject to these terms, we grant you a personal, limited, revocable, non-exclusive, non-transferable license without sublicensing rights to use the app in accordance with these terms, Apple's terms, and applicable law.

These terms do not transfer ownership of the app or our intellectual property to you.

13. Purchases, subscriptions, and paid features

The app may include free features, trials, one-time purchases, auto-renewing subscriptions, or other paid features as shown in the app or on the App Store.

If the app offers paid subscriptions or purchases, billing, renewal, cancellation, refunds, and entitlement handling may be managed by the relevant app marketplace or payment provider. When a purchase is made through the App Store, those matters are managed by Apple under Apple's terms, policies, and your Apple account settings. Your access to premium features may depend on those third-party systems.

Before purchasing, review the price, subscription period, renewal terms, trial terms, billing timing, cancellation method, and any other information shown by Apple or in the app.

Auto-renewing subscriptions may renew automatically unless canceled through your Apple account by the required deadline. Deleting the app or deleting an in-app account does not cancel an active subscription.

Access to paid features may depend on Apple systems, subscription management providers such as RevenueCat, server availability, entitlement verification, and valid account details.

14. Cancellations, refunds, and consumer rights

For App Store purchases, cancellation, refund, and billing requests are generally handled through Apple under Apple's rules and processes.

Nothing in these terms limits non-waivable consumer rights under applicable mandatory law. If applicable law requires us to provide information, take an action, honor a right, or avoid a restriction, we will do so.

15. Apple, App Store, and licensed use

If you downloaded the app from the App Store or use it on an Apple device, your use is also subject to applicable Apple terms, including the Apple Media Services Terms and Conditions and Apple's Standard End User License Agreement, as updated from time to time.

These Terms of Service govern the relationship between you and us regarding the app's services and features. Licensed use of the app binary is also subject to Apple's standard license.

16. Third-party services

The app may rely on third-party services, including cloud hosting, payment and subscription providers, AI providers, Apple platform services, and other technology services.

Those services may be subject to their own terms and privacy policies. We are not responsible for third-party acts, omissions, availability, security, failures, changes, or decisions except to the extent such responsibility cannot be limited by law.

17. Availability, changes, and discontinuation

We may change, update, improve, limit, suspend, or discontinue the app or any feature, temporarily or permanently, in our discretion and subject to applicable law.

We do not guarantee that the app will be available at all times, error-free, uninterrupted, or suitable for every need, device, OS version, country, language, or use case.

18. Suspension or termination of access

We may suspend or terminate access if we reasonably believe you have violated these terms, created risk for the app or its users, or if we discontinue the app. Without limiting that, we may also suspend, limit, or terminate access when we reasonably believe you:

• violated these terms;
• acted unlawfully;
• abused the app;
• caused or may cause harm to us, other users, providers, or third parties;
• attempted to bypass payment, security, or authorization controls; or
• when we are required to do so by law, regulation, court order, or a material service provider.

You may stop using the app at any time.

19. Disclaimer of warranties

The app is provided on an "as is" and "as available" basis to the extent permitted by law.

To the maximum extent permitted by law, we do not warrant that:

• the app will operate without interruption or errors;
• any generated or refined reply will be appropriate, complete, accurate, or suitable for your situation;
• the app will meet your expectations or prevent relationship, workplace, financial, or legal problems;
• third-party services will remain available or unchanged.

You use the app at your own risk, subject to non-waivable rights under applicable law.

20. Limitation of liability

To the maximum extent permitted by law, we and our officers, employees, providers, and agents - including Replio as made available by us - will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of data, revenue, profits, goodwill, opportunities, or business arising from your use of the app.

Subject to mandatory law that cannot be limited by contract, our total aggregate liability to you for any claim related to the app or these terms will not exceed the greater of:

1. the amounts you paid us for use of the app during the 12 months before the event giving rise to the claim; or
2. USD $50.

Nothing in this section limits liability that cannot be limited under applicable law.

21. Indemnity

To the extent permitted by law, you agree to indemnify and hold us harmless from claims, damages, losses, liabilities, costs, and reasonable expenses (including reasonable attorneys' fees) arising from:

• your breach of these terms;
• unlawful or unauthorized use of the app;
• User Content that violates law or third-party rights;
• messages you choose to send after using the app;
• decisions you make based on suggested replies or other app output.

22. Export, sanctions, and prohibited uses

You may not use the app if doing so is prohibited by export controls, sanctions, trade restrictions, or other laws applicable to you or us.

You represent that you are not located in a country or on a list where we are prohibited from providing the service, and that you will not use the app for an unlawful purpose.

23. Minors

The app is intended for users old enough to agree to these terms under applicable law, or for minors using the app with a parent or legal guardian's permission and supervision.

If you are a minor, use the app only with parental or guardian approval. The parent or guardian is responsible for the minor's use.

24. Changes to these terms

We may update these terms from time to time. When we do, we will update the effective date and, where appropriate, provide notice in the app or by other means.

Continued use after updated terms take effect constitutes acceptance, subject to applicable law. If you do not agree, stop using the app.

25. Governing law and venue

These terms are governed by the laws of the State of Israel, without regard to conflict-of-law rules.

Subject to non-waivable consumer rights, the courts of Israel will have exclusive jurisdiction over disputes arising out of or relating to these terms or the app.

26. General

If any provision of these terms is held invalid or unenforceable, the remaining provisions remain in effect, and the invalid provision will be enforced to the maximum extent permitted by law.

Our failure to enforce a right is not a waiver of that right.

You may not assign these terms without our prior written consent. We may assign our rights and obligations in connection with a reorganization, merger, acquisition, asset sale, or continued operation of the service by another party, subject to applicable law.

These terms, together with the Privacy Policy and any applicable purchase or subscription terms, are the entire agreement between you and us regarding use of the app.